I am not a lean manufacturing or six sigma professional. I'm just interested in understading processes that affect me as a business person and a consumer. I bought CTPlot beacuse it seemed to be a quick and easy way to gather data about processes that are impacting me, and do so with immediate results I can show others in real time. It's met or exceeded all my my expectations. It's a great app, easy to use even for a lay-person like me. And I love the reactions I get from the people whose performance I've measured with it while they were providing a service! Most have really appreciated the feedback. Well done, Mobile Black Belt! What's next?